Great American Insurance Co. Business Analyst in Cincinnati, Ohio
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.
We are currently seeking a Business Analyst for the Portal team in P&C IT Services.
Leads requirements gathering sessions with business unit and end user; documents end user requirements for data capture, program functions, data quality, reports and analysis, and training.
Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements:
Analyzes, identifies and writes detailed description of user requirements, program functions, and tasks required to develop or modify computer programs;
Makes recommendations for business process improvements with a thorough understanding of business and technical problems and solutions as they relate to the technology needs;
Serves as a liaison between business and IT, developing and maintaining knowledge of customer's business.
Formulates system modifications or alternative systems that achieve the overall business strategies.
Performs data quality testing and debugging during various stages of project life cycle.
Creates and tests ad hoc reports.
Updates process documentation; learns new tools.
Assists with the requirements, design, testing and configuration of operational and system enhancements to ensure production capabilities and system performance are both effective and efficient. Prepares analysis and associated documentation for production support of systems and applications.
Exhibits strong business knowledge and builds strong customer relationships.
Leads small to moderately complex projects.
Exhibits strong business knowledge of insurance and experience of working as a business analyst in that industry. The insurance knowledge and experience has to be in the Property, Casualty and Surety.
Bachelor's Degree or equivalent experience.
CCBA or CBAP, AINS or CPCU insurance designation, a plus.
Experience with Agile methodologies is preferred.
5 or more years of related experience that includes experience in requirements elicitation, designing, testing, documenting and/or maintaining/configuration of applications; or using application software in a business setting required.
Experience with Requirements Management tool (e.g., IBM DOORS).
Experience with XML editor, a plus.
Knowledge of data models, a plus.
Commercial Insurance experience in IT, a plus.
Prior experience with configurable 3rd party applications, a plus.
Experience with TFS and Jira a plus.